Business Support

Retailer Support

ELESTAL supports independent retailers with product information, merchandising guidance, ready-to-sell displays, and replenishment help.

Before you apply

Review our Wholesale Policy and submit the Wholesale Signup Form. We review applications within 1 business day.

Product and merchandising support

We can help you choose products by category, color, price point, and store type. Approved wholesale customers can access product images and ready-to-sell display resources.

Ordering and replenishment

There is no minimum order amount. You can test individual styles and reorder products that sell. Wholesale pricing is visible after approval and login.

Order issues

For damaged, defective, missing, or incorrect items, contact support@elestal.com within 14 days of delivery. Include your order number, product photos, packaging photos, and shipping-label photo.

Contact

Email support@elestal.com. Include your store name and order number so we can route your request quickly.